Terms and conditions

These terms and conditions outline the rules and regulations for using the website for United States Hauling including your Privacy:

 

1. 1. The Customer must be the registered legal owner of the vehicle(s) and have the authority to enter into this agreement or be duly authorized by the legal owner of the vehicle(s) to enter into this agreement.

1. 1. The Customer or their agent, who must be identified in writing to United States Hauling, must be present at the pick-up or delivery location. If neither the Customer nor their authorized agent is present, the vehicle(s) will be placed in storage at the Customer’s expense.

1. 1. The Customer must prepare the vehicle(s) for transport by removing or securely fastening all batteries, loose parts, fragile or protruding accessories, low-hanging spoilers, antennas, and similar items. The Customer must also disarm any alarm systems and provide United States Hauling with any necessary tools or keys to disarm the system if it activates. If the alarm system activates during transport, United States Hauling may deactivate it using any method deemed reasonable and effective. Vehicles that are 10 years or older are transported in their “As Is” condition. The Customer waives any claims for damages resulting from their failure to meet these obligations.

1. 1. The Customer is allowed to place up to 100 lbs of personal belongings in the trunk of the vehicle(s). United States Hauling may charge additional fees, at its sole discretion, for transporting contents exceeding 100 lbs. However, United States Hauling will not be responsible for the safe transport of any such contents, except in cases of port shipment.

1. 1. United States Hauling may, at its sole discretion, subcontract its obligations under this agreement. In such cases, the subcontractor will be solely responsible for fulfilling all obligations to the Customer. The Customer must file any claims with the subcontractor identified on the bill of lading and hereby releases United States Hauling from any and all claims arising from or related to the actions or inactions of the subcontractor.

1. 1. All delivery dates and times are only estimates. United States Hauling does not guarantee timely transport of the vehicle(s) and will not be liable for any loss or damage resulting from delays. NO EXPRESS OR IMPLIED WARRANTIES ARE MADE REGARDING DELIVERY TIMES OR DATES.

1. 1. The Customer must note any damage to the vehicle(s) on the bill of lading received at the time of delivery. Claims related to such noted damage must be submitted in writing to United States Hauling or its subcontractor within 15 days of delivery, or, in the case of a failed delivery, within 15 days of the scheduled delivery date. The Customer waives any damage claims not noted on the bill of lading or for which a timely written claim has not been submitted. United States Hauling will not be liable, either directly, through subrogation, or by assignment to the Customer’s insurance company, for any claims paid by the company. IN NO EVENT SHALL UNITED STATES HAULING BE LIABLE FOR ANY INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES.

1. 1. The Customer authorizes United States Hauling, its subcontractors, agents, and employees to drive, park, store, and otherwise operate or transport the vehicle(s) as necessary to fulfill the obligations under this agreement. The Customer must maintain insurance on the vehicle that covers United States Hauling’s operations. Proof of insurance must be provided to United States Hauling, and such insurance must remain in effect until the transport is complete.

1. 1. IN NO EVENT SHALL UNITED STATES HAULING, ITS SUBCONTRACTORS, AGENTS, OR EMPLOYEES BE LIABLE FOR ANY DAMAGES EXCEPT FOR DAMAGES TO VEHICLES ACTUALLY TRANSPORTED AND ONLY TO THE EXTENT SUCH DAMAGES WERE CAUSED BY UNITED STATES HAULING’S GROSS NEGLIGENCE OR INTENTIONAL CONDUCT. The Customer specifically agrees to waive any other claims against United States Hauling or its subcontractors, including but not limited to minor damages such as scratches, scrapes, and chips from normal road conditions and wear and tear; alignment issues; tire damage; suspension problems; glass damage; overloaded vehicles; defective or insufficient brakes, parking brakes, or parking gear; damage to loose or worn convertible tops; damage to vehicle covers or accessories; damage resulting from inoperable vehicle conditions; damage from tie-downs breaking due to the vehicle’s age or condition; damage that is undetectable due to the vehicle’s dirty condition at pick-up; or damage from acts of God or other force majeure events.

1. 1. Any deposit made by the Customer will be retained by United States Hauling upon completion of the vehicle transport unless otherwise canceled by the Customer. If United States Hauling cannot assign the vehicle for transport within 15 days of the pick-up date, the entire deposit amount will be refunded upon the Customer’s request to cancel the transport. If a carrier has been assigned, the full deposit may be retained and considered earned by United States Hauling. The Customer may cancel this agreement at any time up to 15 days after the vehicle pick-up date, in which case a cancellation fee of $100.00 will be deducted from the deposit, and the remaining deposit will be returned to the Customer via original method of payment.

1. 1. The Customer shall defend, indemnify, and hold United States Hauling and its subcontractors harmless from any costs, expenses, damages, losses, and claims, including third-party property or personal injury claims, arising out of or related to the Customer’s breach of any warranty or obligation under this agreement.

1. 1. The full transport charge is due and payable upon tender of the vehicle(s), without any discount, regardless of loss or damage to the vehicle(s) at any stage of the transport. Additional charges of up to $400.00 will apply if the vehicle becomes inoperative for any reason during transport. An oversized vehicle fee of $300.00 will be imposed unless the vehicle has been pre-approved and disclosed prior to transport.

1. 1. The Customer and/or their agent are jointly and severally liable for any and all unpaid charges, including sums advanced or disbursed by United States Hauling or its subcontractors, and any costs of collection, including reasonable attorney fees. Unless the order has been prepaid or United States Hauling has otherwise agreed in writing, the Customer shall pay all COD amounts, including any additional charges, in cash or certified funds. United States Hauling will have a lien on the vehicle(s) for any unpaid charges, and such lien will survive the delivery of the vehicles.

1. 1. Performance under this contract will be excused to the extent such performance is prevented by force majeure. Force majeure includes acts of God or nature, acts of public enemies, acts of terrorism, riots, strikes, labor disputes, fires, explosions, floods, acts or orders of civil or military authorities, or other causes beyond the reasonable control of the party declaring the force majeure event. Such excuse from performance will continue until the force majeure event ceases.

1. 1. The provisions of this agreement are severable, and the invalidity or unenforceability of any provision will not affect the enforceability of the remaining provisions, which will remain in full force and effect. This agreement supersedes all prior written or oral agreements between United States Hauling and the Customer and may only be changed in writing by an officer of United States Hauling.

1. 1. This agreement will be governed by and construed in accordance with the laws of the state of Florida. The parties agree that any legal action arising from this agreement shall be filed in a court of competent jurisdiction within Broward County, Florida. The Customer submits to the jurisdiction of such courts and waives any defenses based on lack of personal jurisdiction.

1. 1. Client Information Privacy and Security Policy- The purpose of this policy is to ensure that all client information is kept private and secure. This policy establishes guidelines for handling client information to protect it from unauthorized access, use, or disclosure. This policy applies to all employees, contractors, and third-party service providers who have access to client information. It covers all forms of client data, including but not limited to personal, financial, and sensitive information.
      A. Confidentiality

 

• • Client information must be always treated as confidential.

• • Employees and contractors must not share client information with unauthorized individuals or entities.
    B. Data Access

• • Access to client information is restricted to authorized personnel only.

• • Access permissions are granted based on job responsibilities and must be reviewed regularly.
    C. Data Security

• • Client information must be stored securely, using encryption and other appropriate security measures.

• • Physical and digital security controls must be implemented to protect client data from unauthorized access.
    D. Data Transmission

• • Client information transmitted electronically must be protected using secure communication channels, such as encrypted emails or secure file transfer protocols.

• • Client information should not be transmitted through unsecured methods, including personal email accounts or public messaging platforms.
    E. Data Retention and Disposal

• • Client information must be retained only for as long as necessary to fulfill its intended purpose and in accordance with legal and regulatory requirements.

• • When no longer needed, client information must be disposed of securely, using methods such as data wiping or shredding.
    F. Third-Party Providers

• • Any third-party service providers that have access to client information must be contractually bound to adhere to this policy and maintain the confidentiality and security of client data.

• • Due diligence must be performed to ensure that third-party providers implement adequate security measures.
    G. Employee Training

• • All employees and contractors must receive regular training on data privacy and security practices, including recognizing and reporting potential security breaches.

• • Training will cover the importance of confidentiality and the proper handling of client information.
    H. Incident Reporting and Response

• • Any suspected or actual breaches of client information must be reported immediately to sales@unitedstateshauling.com.

• • An incident response plan will be followed to address and mitigate the effects of any data breaches or security incidents.
    I. Review and Updates
    This policy will be reviewed annually or as needed to ensure it remains current with evolving legal, regulatory, and industry standards. Updates to the policy will be communicated to all relevant personnel.
    J. Contact Information
    For any questions or concerns regarding this policy, please contact us by emailing admin@unitedstateshauling.com
    Effective Date: 08/12/2024